Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2025

Introduction

At Trifura, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our website and services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your rights are respected and protected.

Information We Collect

Personal Information You Provide

When you contact us or use our services, we may collect:

  • Name and contact information (email, phone number)
  • Company name and job title
  • Information you provide in forms, emails, or consultations
  • Project requirements and business needs

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referral source and search terms used
  • Device and operating system information

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our software development and consulting services
  • To communicate with you about projects, consultations, and business matters
  • To respond to your inquiries and provide customer support
  • To analyze website usage and improve our online presence
  • To comply with legal obligations and protect our rights

Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Consent: When you voluntarily provide information or agree to marketing communications
  • Contract: To fulfill our services and business agreements
  • Legitimate interests: To improve our services and website functionality
  • Legal compliance: To meet regulatory and legal requirements

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

  • With trusted service providers who assist in our operations (under strict confidentiality)
  • When required by law or legal process
  • To protect our rights, property, or safety, or that of others
  • With your explicit consent for specific purposes

Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Restrict processing: Request limitation of how we use your data
  • Data portability: Request transfer of your data to another organization
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission and storage
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection practices

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically:

  • Contact information: Retained while you remain a client or prospect
  • Project data: Retained for the duration of the project and applicable warranty periods
  • Website analytics: Anonymized after 26 months
  • Legal compliance data: Retained as required by applicable laws

Cookies and Tracking

Our website uses minimal, essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. The cookies we use include:

  • Session cookies for website functionality
  • Local storage for theme preferences
  • Analytics cookies (anonymized) to understand website usage

You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending notification emails for significant changes

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Website: https://trifura.com

Consultation Booking: Schedule a call

We will respond to your inquiry within 30 days as required by GDPR.